You can use system notifications or open the folder in your browser to verify upload was successful.įiles might not delete correctly if the file is open in another application.Ĭlose all applications accessing a file before deleting it. Upload the files and folders without compression.īadge icons next to files may disappear after editing in macOS 10.15 Catalina. Opening a compressed zip file (or other file archive) within Citrix Files may not upload nested folders

To access other versions of a document, you may right click on a file in the ShareFile volume and select view details.ĭismiss the warning message, and check 'Do not show this message again' if desired. Versioning on documents is available with ShareFile’s own versioning option. Citrix Files mounts your account's files as a volume that does not use this file system format and may trigger this message when closing applications. Apple has a built in versioning system that is available on volumes with the Mac OS Extended (HFS+) file system. is on a volume that does not support permanent storage

Users installing for the first time on OS X 10.13 (High Sierra) will need to allow the kernel extension to load We encourage you to save a copy of your files to your local drive before attempting to save changes back to Citrix Files. If you are using an application that is not included in this list, please take some precautions when performingĮdit. The following applications have been tested, but may have a few lingering or unidentified issues: Open and Edit has been tested and works with the following applications:

Users on Big Sur may be prompted to reboot additional times to allow the extension, this is a known issue that should be resolved with the release of Big Sur 11.3.

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